Shannon Soper

WorkBlogAbout

Work

Curated case studies spanning developer experience, growth experiments, and AI & agents.

Claude Code = Design Buddy

Claude & I have merged dozens of PRs to update this portfolio website.

AI & AGENTS

Trunk Quarantining Feature

I redesigned the quarantine feature with increased visibility, a simplified mental model, and a way for users to save and view why the status changed.

DX

Designing Kitchen.ai v0.1

I designed an app that uses AI to make smart grocery shopping lists, organized by store sections and updated according to your kitchen’s contents.

SIDE PROJECTS

Analyzing video transcripts with AI

AI is great at empowering users to analyze video transcripts.

AI & AGENTS

Gatsby Builds Dashboard

This revised dashboard enabled Gatsby to come out of beta and launch its commercial offering.

DX

Postman Checkout Flow

Successfully helped more users decide Postman was worth purchasing by replacing the checkout flow's card design with a feature comparison table.

GROWTH

Postman Onboarding

This design helped more Postman users experience their first “aha!” moment.

GROWTH

Gatsby Cloud Onboarding

I redesigned Gatsby Cloud onboarding with smart defaults to reduce the user’s cognitive load.

GROWTH

The Nope Game App

This game helps me decide whether to say yes or no when someone asks me to do something.

SIDE PROJECTS

Doubled New Contributors

I partnered with a developer to make it easy for open source folks to contribute to Gatsby. Gatsby appeared in Hacktoberfest’s top projects to contribute to in 2018.

GROWTH

Gatsby Documentation Sidebar

I revised documentation navigation to match users’ mental models and vocabulary.

DX

Gatsby Tutorial

More users finished the tutorial after my redesign. I broke up the content into bite-sized pieces and reduced pesky errors through better code snippet design.

DX

The Gatsby Plugin Library

Since the launch of the Plugin Library, which I designed, the library has grown from 51 plugins to 3,000+ plugins.

DX

Instructure Sales Training

I created and ran a month-long online course to train sales people in a new methodology.

GROWTH